Mailer box guide

Custom mailer box design for Shopify brands

How to plan custom mailer box size, print, inserts, labels and carton details for Shopify and DTC orders.

A custom mailer box for Shopify orders should be sized around the packed product, not only the product itself. Leave room for inserts, cards, protective paper and the opening experience, but avoid empty space that increases freight volume.

Send product size, product weight, order quantity, artwork files and the shipping route before asking for a mailer box quote.

Colorful custom mailer box samples for Shopify packaging design

Mailer box design checklist

Design detail Practical check
Box size Check product fit, insert space and carton packing
Board strength Match product weight and shipping route
Outside print Keep key artwork away from folds and closure areas
Inside print Useful for unboxing without adding loose items
Insert layout Confirm before approving the box size
Label area Leave clean space if the box needs stickers or barcodes

When a mailer box is enough

Mailer boxes work well when the box is part of the customer-facing order and the product is not too heavy or fragile for the route. They are common for apparel, skincare samples, accessories, subscription boxes and light gift sets.

For heavier or fragile products, the mailer may need an outer shipping carton or stronger insert.

Quote details

Send the target quantity, box dimensions if known, product photos, desired finish, inside print needs, destination and whether boxes should be delivered to your China supplier.

Related pages: custom mailer boxes, Shopify packaging from China, shipping carton size and freight cost.

Request a quote

Send the basic box details. Get a practical answer back.

Share the box style, size, quantity and destination. Artwork is helpful, but not required for the first estimate. If your project has recycled paper, FSC paper, plastic-free packaging or supplier code requirements, send them before sampling.